Page created: 15 Jul 2022
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Page updated: 11 Jul 2023
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9.2 Product PingDirectory Directory Capability Product documentation Content Type Administration User task Troubleshooting IT Operations Audience IT Administrator Administrator System Administrator Software Deployment Method PingDirectoryProxy
- Go to the server root directory.
-
Use the collect-support-data tool. Make sure to include the
host, port number, bind DN, and bind password.
$ bin/collect-support-data --hostname 127.0.0.1 --port 389 \ --bindDN "cn=Directory Manager" --bindPassword secret
- Email the zip file to your Authorized Support Provider.