Page created: 15 Jul 2022 |
Page updated: 20 Jan 2023
Part of any disaster recovery involves the restoration of the user database from one server to another.
You should have a well-defined backup plan that takes into account whether or not your data is replicated among a set of servers. A plan is the best insurance against significant downtime or data loss in the event of unrecoverable database issue.
The server root directory should never be restored from a file system backup or snapshot. External backup methods, such as virtual machine (VM) snapshots, are not recommended, especially if data was corrupted during a transaction.
Keep in mind the following general points about database recovery:
- Regular Backup from Local Replicated PingDirectory server
- Take a backup from a local replicated PingDirectory server and restore to the failed server. This is more recent than any other backup you have.
- Restore the Most Recent Backup
- Restore the most recent backup from a local server. In some cases, this might be preferred over taking a new backup if that would adversely impact performance of the server being backed up although it takes longer for replication to play back changes.
- Contact Support
- If all else fails, contact your authorized support provider and they can work with you, and possibly in cooperation with the Oracle Berkeley DB JE engineers, to try a low-level recovery, including tools that attempt to salvage whatever data they can obtain from the database.