If it becomes necessary to contact your authorized support provider, then it will be important to provide precise information about the version of the PingDirectory server software that is in use. If the server is running, then this information can be obtained from the "cn=Version,cn=monitor" entry. It can also be obtained using the command:
$ bin/status --fullVersion

This command outputs a number of important pieces of information, including:

  • Major, minor, point and patch version numbers for the server.
  • Source revision number from which the server was built.
  • Build information including build ID with timestamp, OS, user, Java and JVM version for the build.
  • Auxiliary software versions: Jetty, JZlib, SNMP4j (SNMP4J, Agent, Agentx), Groovy, LDAP SDK for Java, and the Server SDK.