Server log information can be output to a database server.

Note:

DEBUG messages are turned off by default. For troubleshooting purpose, you can re-enable it by editing the <pf_install>/pingfederate/server/default/conf/log4j2.xml file.

The following table describes the recorded elements. Optionally, you can configure elements by editing the log4j2.xml file as well.

Item Description
%d Event date and time.
%X{trackingid} The tracking ID values uniquely identify user sessions, useful for correlating log messages in the audit and server logs.
%p Logging level.
%c The Java class issuing the status or error message, when applicable.
%m Status or error message.

To facilitate troubleshooting, administrators can use a filter utility to aggregate related events using the log filter tool.