Use the provmgr command-line tool to reset the provisioning datastore on the upgraded installation.

The provmgr command-line tool is located in the <pf_install>/pingfederate/bin directory:

  • Windows: provmgr.bat
  • Linux:

For more information about the provmgr command-line tool, see Outbound provisioning CLI.

  1. To obtain a list of provisioning channel IDs, run the following command:
    provmgr --show-channels
  2. Reset the provisioning datastore for a given channel by its ID:
    provmgr -c <channel_id> --reset-all

    If you have multiple provisioning channels, run the command for each channel. The order of the parameters doesn't matter.