When PingFederate is configured to log
DEBUG messages for
troubleshooting purposes, it records all runtime and administrative events that can be used
for troubleshooting in the
including status and error messages.
Server log information can be output to a database server.
DEBUG messages are turned off by default. For troubleshooting purpose,
you can re-enable it by editing the
The following table describes the recorded elements. Optionally, you can configure elements by editing the log4j2.xml file as well.
|Event date and time.
|The tracking ID values uniquely identify user sessions, useful for correlating log messages in the audit and server logs.
|The Java class issuing the status or error message, when applicable.
|Status or error message.
To facilitate troubleshooting, administrators can use a filter utility to aggregate related events using the log filter tool.