You can also customize an error message to be displayed as part of the error page rendered in the end-user's browser if an error occurs during IdP-initiated single sign-on (SSO). For example, you might consider modifying the default text to include useful information regarding whom the user should contact or what their next step should be.

Your application or your partner's application can supply the SLO URL at runtime. However, if none is provided, PingFederate will use the default value you enter on this window. For more information, see IdP endpoints.

If you leave the default URL blank, PingFederate provides a built-in landing page for the user. This web page is among the templates you can modify with your own branding or other information. For more information, see Customizable user-facing pages).

  1. Go to Authentication > Integration > IdP Default URL.
  2. Select the check box to prompt the user to confirm SLO.
  3. Enter a default URL to send the user to on successful SLO.
  4. Enter a custom error message to display on unsuccessful SLO.

    The error message is displayed only when the application calling the start-SSO endpoint does not explicitly provide its own error page URL. The default entry in this field is used to localize the message. For information about how to use the PingFederate localization feature, see Localizing messages for end users. If localization is not needed, you can also specify a default message in this field.

  5. Click Save to save your changes.