1. Create a directory of your choosing on the Atlassian server. We suggest creating a subdirectory in your Atlassian instance: e.g. <Atlassian Installation Directory>/pingfederate-settings
    Note: The user that is running Jira must have read/write permissions for the created directory
  2. Within your Jira root directory, edit ./bin/setenv.sh ( setenv.bat on Windows)
  3. At the top of this file insert the following (modify the actual path to suit your environment): PINGFEDERATE_ATLASSIAN_DATA_PATH=<Atlassian Installation Directory>/pingfederate-settings; export PINGFEDERATE_ATLASSIAN_DATA_PATH
  4. Restart the Jira server.