Page created: 24 Jul 2019
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Page updated: 8 Feb 2022
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Atlassian Other Documents Integrations Language English Integration Content Type Product documentation Audience Administrator
To help with troubleshooting or monitoring, you can turn on activity logging for the authenticator.
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Open the log4j properties file by doing one of the following:
- For Jira: <jira-installation>/Jira/atlassian-jira/WEB-INF/classes/log4j.properties
- For Confluence: <confluence-installation>/Confluence/confluence/WEB-INF/classes/log4j.properties
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Add the following lines:
log4j.appender.PingFederateLog=org.apache.log4j.RollingFileAppender log4j.appender.PingFederateLog.File=pingfederate.log log4j.appender.PingFederateLog.MaxFileSize=20480KB log4j.appender.PingFederateLog.MaxBackupIndex=5 log4j.appender.PingFederateLog.layout=com.atlassian.logging.log4j.NewLineIndentingFilteringPatternLayout log4j.appender.PingFederateLog.layout.ConversionPattern=%m%n log4j.logger.com.pingidentity.adapters.atlassian = INFO, console, PingFederateLog log4j.additivity.com.pingidentity.adapters.atlassian=false - Optional:
Replace
INFOwithDEBUGto turn on debug logging. - Save the file.