The following table lists situations that you could encounter with the Facebook Login Integration Kit, along with possible solutions.
|Users see the following error:
"Feature Unavailable: Facebook Login is currently unavailable for this app, since this app does not have Advanced public_profile permission."
|If you created your app on the Facebook developer site before February 2021, you need to manually request Advanced Access for the public_profile permission.|
|When attempting to sign on, the following error occurs: "Can't Load URL: The domain of this URL isn't included in the app's domains."||For information on how to resolve this issue, see Facebook CIC can't load URL method error in the Ping Identity Knowledge Base.|
|The sign-on hyperlink in your application does not reach the PingFederate endpoint, and you are running the PingFederate server behind a reverse proxy.||Extend the existing proxy rules within your network to allow network
traffic to the following endpoint:
|The user is redirected to the Unauthorized Redirect
URL in your adapter instance configuration with an
|The "HTTP Error 400 - Bad Request" error message occurs.||The user attempted to access the site URL endpoint directly from the browser.|