Creating a provisioning connection

To allow PingFederate to manage users in ServiceNow, configure a service provider (SP) connection.

On the Identity Provider screen, in the SP Connections area, open an existing connection or create a new one as follows:
1. Click Create new.
2. On the Connection Template screen, select Use a template for this connection.
3. In the Connection Template list, select ServiceNow Connector.
4. Click Choose File, select the servicenow-saml-metadata.xml file from the ServiceNow Provisioner .zip archive, and then click Open. Click Next.
On the Connection Type screen, select Outbound Provisioning and clear any unwanted types. Click Next.
On the General Info screen, in the Partner's Entity ID, Connection Name, and Base URL fields, change yourinstance to your ServiceNow instance name. Click Next.
On the Outbound Provisioning screen, configure the provisioning target and channel.

See Configure outbound provisioning in the PingFederate documentation.
1. Click Configure Provisioning.
2. On the Target screen, in the Administrator Username and Administrator Password fields, enter the credentials for the user that you created in Creating a provisioning user in ServiceNow.
  
  Note: PingFederate verifies the credentials when you activate the channel and SP connection.
3. In the ServiceNow URL field, enter the URL of your ServiceNow instance. For example, https://yourinstance.service-now.com.
4. Under Provisioning Options, customize the provisioning connector actions as shown in Provisioning options reference. Click Next.
5. On the Manage Channels screen, create a channel. Click Done.
  
  See Managing channels in the PingFederate documentation.
6. On the Outbound Provisioning screen, click Next.
On the Activation and Summary screen, above the Summary section, turn on the connection. Click Save.