Page created: 24 Jul 2019 |
Page updated: 8 Feb 2022
The following solutions address common situations that you might encounter with the Symantec VIP Integration Kit.
|You receive an error in the server.log file that says Operation not allowed in current user status.||The user is disabled. Enable the user account in Symantec VIP and try again.|
|You receive an error in the server.log file that says No credentials available for reset, failing authentication.||The user does not have any standard credentials available. Have the user install the Symantec VIP mobile app or use an SMS or voice credential instead.|