This connectors quick-connection template uses a metadata XML file to assist in configuring many settings in the SP connection. Before configuring your SP connection, you must first prepare the zendesk-saml-metadata.xml that comes packaged with the Zendesk Connector.

  1. Open the zendesk-saml-metadata.xml file that came packaged with the Zendesk Connector in a text editor.
  2. Replace all instances of SUBDOMAIN with your Zendesk subdomain value:

    If your Zendesk subdomain is pingidentity1234567890, then would become

  3. Save your changes.