Ping Identity® has qualified the following configurations and certified that they are compatible with the product. Variations of these platforms (for example, differences in operating system version or service pack) are supported up until the point at which an issue is suspected as being caused by the platform or other required software.

Operating systems and virtualization

Note:

PingFederate has been tested with default configurations of operating-system components. If your organization has customized implementations or has installed third-party plug-ins, deployment of the PingFederate server may be affected.

Operating systems
  • Alpine Linux 3.8.2
  • Amazon Linux 2
  • Canonical Ubuntu 16.04 LTS
  • Canonical Ubuntu 18.04 LTS
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019
  • Oracle Enterprise Linux 6.10 (Red Hat compatible kernel)
  • Oracle Enterprise Linux 7.6 (Red Hat compatible kernel)
  • Red Hat Enterprise Linux ES 6.10
  • Red Hat Enterprise Linux ES 7.6
  • Red Hat Enterprise Linux ES 8.0
  • SUSE Linux Enterprise 12 SP3
  • SUSE Linux Enterprise 15
Note: For Alpine Linux, PingFederate must be deployed with Oracle Server JRE (Java SE Runtime Environment) 8.
Docker support
  • Docker version: 18.09.3
  • Host operating system: Canonical Ubuntu 18.04 LTS
  • Kernel: 4.15.0-1032-aws
Virtualization
Although Ping Identity does not qualify or recommend any specific virtual-machine (VM) or container products other than those listed above, PingFederate has been shown to run well on several, including Hyper-V, VMware, and Xen.
Note:

The list of products is provided for example purposes only. We view all products in this category equally. Ping Identity accepts no responsibility for the performance of any specific virtualization software and in no way guarantees the performance, interoperability, or both of any VM or container software with its products.

Java environments

  • Oracle Server JRE (Java SE Runtime Environment) 8u212
  • Oracle Java SE Development Kit 11.0.3 LTS
  • OpenJDK 11.0.3
  • Amazon Coretto 8
  • Amazon Coretto 11
Note: Ping Identity Java Support Policy applies. Refer to this article for more information.

Browsers

Runtime server
  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Microsoft Internet Explorer 11
  • Mozilla Firefox
  • Apple iOS 12 (Safari)
  • Google Android 9 (Chrome)
Administrative server
  • Google Chrome
  • Microsoft Internet Explorer 11
  • Mozilla Firefox

TLS protocol

Runtime server and administrative server

  • TLS 1.2 and 1.3
Note:

TLS 1.3 requires Oracle Java SE Development Kit 11 or OpenJDK 11.

Data store integration

User-attribute lookup
  • PingDirectory 6.2, 7.0, 7.2, and 7.3
  • Microsoft Active Directory 2016
  • Oracle Directory Server Enterprise Edition 11g
  • Microsoft SQL Server 2016 and 2017
  • Oracle Database 12c Release 1
  • Oracle MySQL 8.0
  • PostgreSQL 9.6.1 and 11.2
  • Custom implementation through the PingFederate SDK
SaaS or SCIM outbound provisioning
Provisioning channel data source
  • PingDirectory 6.2, 7.0, 7.2, and 7.3
  • Microsoft Active Directory 2016
  • Oracle Directory Server Enterprise Edition 11g
Provisioning internal data store
  • Microsoft SQL Server 2016
  • Oracle Database 12c Release 1
  • Oracle MySQL 8.0
  • PostgreSQL 9.6.1 and 11.2
Persistent authentication sessions
  • PingDirectory 7.2 and 7.3
  • Microsoft SQL Server 2016 and 2017
  • Oracle Database 12c Release 1
  • Oracle MySQL 8.0
  • PostgreSQL 9.6.1 and 11.2
Note:

PingFederate has been tested with vendor-specific JDBC 4.2 drivers. For more information, see Database driver information.

Hardware requirements

Note:

Although it is possible to run PingFederate on less powerful hardware, the following guidelines accommodate disk space for default logging and auditing profiles and CPU resources for a moderate level of concurrent request processing.

Minimum hardware recommendations
  • Multi-core Intel Xeon processor or higher

    4 CPU/Cores recommended

  • 4 GB of RAM

    1.5 GB available to PingFederate

  • 1 GB of available hard drive space