If you sign on to your Windows laptop or desktop machine without having a network connection, such as airplane mode or without Wi-Fi connection, you can authenticate manually using the PingID mobile app.
To authenticate manually:
- PingID mobile app must be installed on your device, paired with your account. Minimum requirements for manual authentication is PingID mobile app 1.18. For windows passwordless authentication, PingID mobile app 2.15 or later is required.
- You need to successfully authenticate to the specific Windows machine you are trying to access online at least one time before you can authenticate manually.
- Your device must have a working camera, with the PingID Mobile app camera permissions set to Approve. For more information, see PingID mobile app management (legacy).
You are signed on to your Windows machine.