To access a VPN, you can authenticate using:

  • PingID mobile app: Authenticate using the PingID app on your Android or iOS mobile device with swipe, biometrics authentication, Apple Watch, or a one-time passcode (OTP). PingID mobile app can also be used to authenticate manuallywhen offline.
  • Desktop app: If you pair desktop app through the web, you can use it to generate a one-time passcode (OTP) to authenticate securely to access your VPN.
  • Authenticator app: Generate a one-time passcode using an authenticator app, such as Google Authenticator.
  • YubiKey: Connect your YubiKey to your machine and then tap to generate a one-time passcode.
  • SMS or voice: You receive a one-time passcode (OTP) by SMS or by voice call.
  • Email: You receive an OTP by email.
  • Hardware token: You are asked for an OTP, which you copy from your hardware token.

To benefit from secure, multi-factor authentication using PingID, first you must pair or connect your device with your account.