Unpairing an organization from the PingID mobile app - PingID

PingID End User Guide

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pingid-user-guide
ft:publication_title
PingID End User Guide
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PingID
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Product
Productdocumentation
pingid
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Product documentation

If your device is paired with more than one organization, use the app to unpair a single organization without unpairing your device completely.

Note:

If you have only a single organization paired to your device and you unpair the organization, your device unpairs automatically.

  1. Open the PingID app on your mobile device.
    In the My Organizations section, a list populates the organizations paired with your device.
  2. Tap the organization that you want to remove.
    A message showing the name of the organization opens, asking if you want to remove the organization.
  3. Tap Remove Organization.
    The organization is removed, and you cannot use your device to authenticate the account associated with that organization.