PingID is supported on any device running Android 8.x or later.

Note: Beginning with version 1.13 of the PingID Mobile App for Android, the app uses the Google camera API for scanning of QR codes and for taking a picture for the user profile. Therefore, these functions will not be available if you do not have Google Play Services installed or if you did not grant permission to the Google camera app.


PingID is supported on any Apple device running iOS 12 or later.

Fingerprint authentication with PingID is only supported on a device running iOS 8 or later that has fingerprint sensor capabilities.