To set up PingID mobile app authentication, first install PingID mobile app on your device, and then register or "pair" it with your account. Pairing creates a trust between the app and your account so that you can use the app to authenticate. After you've paired your device, each time that you sign on to your account you'll receive a push notification to your mobile device asking you to authenticate using an approval request, biometrics, number matching, or a one-time passcode (OTP). The method you use depends on your company and device configuration.


If you are running an older version of the mobile app (1.x), go to the legacy documentation for information.