Page created: 19 Oct 2020 |
Page updated: 28 Dec 2020
Using PingID mobile app on your Android to get a one-time passcode with which to authenticate, so you can access your Apple Mac machine.
If you don't have internet access from your mobile device temporarily, you can still authenticate using PingID mobile app by generating a one-time passcode (OTP). The one-time passcode is unique, and can only be used once. Only the one-time passcode that appears on your device at the time that you sign on to your account is valid for authentication.
You'll only be able to view and use the one-time passcode if permitted by your organization's policy.
Sign on to your Mac machine.
The Authenticating window opens, and an authentication notification request is sent to your mobile device.
On your mobile device, open the PingID mobile app and enter the one-time passcode
into the passcode field on the authentication screen. Press Enter.
You're signed on to your Mac machine.
- When opening PingID mobile app, update your location permissions to Allow all the time, if prompted to do so.
- The one-time passcode refreshes each time you open the PingID app. To generate a new one-time passcode, tap New Passcode.