Managing online customization of the SMS authentication message - PingID

PingID Administration Guide
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PingID Administration Guide
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PingID
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Product
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pingid
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Product documentation

You can customize the SMS authentication message in the PingID admin portal.

  1. Follow steps 1-5 of Enabling language localization for SMS authentication.
    The Local Language For SMS section expands.
    A screen capture of the Local Language For SMS section. The Enable option is selected. The SMS message content field shows sample text "Your Ping ID authentication is ${OTP}." Next to the Content label is the hyperlink option for Reset.
  2. In the Content field, configure the SMS authentication message, or accept the default.

    A screen capture of the Content field. The SMS message content field shows sample text "Your Ping ID authentication is ${OTP}." Next to the Content label is the hyperlink option for Reset.
    Note:

    The editor will display an error message if the one-time passcode (OTP) system variable is missing. The variable must be surrounded curly braces and can be upper or lower case, such as ${OTP}.

    To revert back to the default message, click Reset.


    A screen capture of the Content field displaying an error because the OTP variable is missing.
  3. Click Save.

To customize additional languages, click the Language icon, and then select a language from the list.


A screen capture of the language list. The default is English, shown with a small dot next to it.

Edit the SMS message as described previously, and then click Save.

Restriction:

If your locale does not allow you to type in the language of choice, you must use the offline method described in Managing offline customization of the SMS authentication message.