In the Palo Alto NGFW admin portal, go to Network > Interfaces and check that the interface you used for the Redirect Host has a management profile.


A screen capture of the Interface list. The Interface list also includes categories for Interface Type, Management Profile, Link State, IP Address, Virtual Router, Tag, VLAN/Virtual-Wire, Security Zone, and Features.

If no management profile exists, you must add a management profile for the interface. The following steps show how to edit an existing profile.

  1. In the Palo Alto NGFW admin portal, go to Network > Network Profiles > Interface Mgmt.
  2. Click the Interface Management Profile for the required interface.
  3. Ensure that the Response Pages check box is selected, and then click OK.

    A screen capture of the Interface Management Profile window, showing the Response Pages check box, highlighted with a red circle and selected.
  4. Commit all changes.