Getting started

PingID Administration Guide

PingID
Release Notes
PingID general release notes
February 2023
January 2023
December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
PingID general release notes (older releases)
January 2022
December 2021
November 30, 2021
November 22, 2021
November 10, 2021
November 8, 2021
November 2, 2021
October 18, 2021
October 13, 2021
September 30, 2021
September 22, 2021
July 28, 2021
July 13, 2021
June 14, 2021
June 7, 2021
June 1, 2021
May 26, 2021
May 11, 2021
PingID desktop app release notes
Desktop app 1.7.4 (January 23, 2023)
Desktop app 1.7.3 (February 22, 2022)
Desktop app 1.7.2 (May 26, 2021)
Desktop app 1.7.1 (April 2020)
Desktop app 1.7.0 (February 2020)
Desktop app 1.5.4 (August 2019)
Desktop app 1.5.3 (August 2019)
Desktop app 1.5.3 (July 2019)
Desktop app 1.5.2 (October 2018)
Desktop app 1.5.1 (July 2018 - updated)
Desktop app 1.5.0 (November 2017 - updated)
Desktop app 1.4.0 (April 20, 2017)
Desktop app 1.3.53 (January 16, 2017)
Desktop app 1.3.53 (December 2016)
Desktop app 1.2.42 (July 2016)
PingID integration for Windows login
PingID integration for Windows login 2.9 (January 3, 2023)
PingID integration for Windows login 2.8.4 (August 22, 2022)
PingID integration for Windows login 2.8.3 (June 21, 2022)
PingID integration for Windows login 2.8.2 (June 15, 2022)
PingID integration for Windows login 2.8 (May 31, 2022)
PingID integration for Windows login 2.7 (January 25, 2022)
PingID integration for Windows login 2.5.2 (September 22, 2021)
PingID integration for Windows login 2.5.1 (January 26, 2021)
PingID integration for Windows login 2.5 (October 19, 2020)
PingID integration for Windows login 2.4.2 (August 25, 2020)
PingID integration for Windows login 2.3.1 (January 28, 2020)
PingID integration for Windows login 2.3 (December 3, 2019)
PingID integration for Windows login 2.2 (April 08, 2019)
PingID integration for Windows login 2.1 (January 31, 2019)
PingID integration for Windows login 2.1 (December 27, 2018)
PingID integration for Windows login 2.0 (March 28, 2018)
PingID integration for Windows login (January 2018)
PingID integration for Windows login 1.3 (October 2017)
PingID integration for Windows login 1.2 (September 2017)
PingID integration for Windows login 1.0 (August 2016)
PingID integration for Windows login (passwordless)
PingID integration for Windows login (passwordless) 1.3 (November 3, 2022)
PingID integration for Windows login (passwordless) 1.2 (June 28, 2022)
PingID integration for Windows login (passwordless) 1.0 (December 9, 2021)
PingID integration for Mac login
PingID integration for Mac login 1.2 (February 14, 2023)
PingID integration for Mac login 1.1.2 (November 29, 2022)
PingID integration for Mac login 1.1.1 (July 6, 2022)
PingID integration for Mac login 1.1 (May 31, 2022)
PingID integration for Mac login 1.0.3 (November 30, 2021)
PingID integration for Mac login 1.0.2 (February 09, 2021)
PingID integration for Mac login 1.0.1 (October 27, 2020)
PingID integration for Mac login 1.0 (September 02, 2020) (updated)
PingID MFA Adapter for AD FS
PingID MFA Adapter for AD FS 1.4 (March 29, 2021)
PingID MFA Adapter for AD FS 1.3.2 (February 24, 2020)
PingID MFA Adapter for AD FS 1.3.1 (January 28, 2020)
PingID MFA Adapter for AD FS 1.3 (December 19, 2019)
PingID MFA Adapter for AD FS 1.2 (July 2, 2019)
PingID MFA Adapter for AD FS 1.1 (November 19, 2018)
PingID MFA Adapter for AD FS 1.0 (September 20, 2018)
PingID SSH integration
PingID SSH Integration 4.2.0 (December 21, 2021)
PingID SSH Integration 4.1.1 (May 11, 2021)
PingID SSH Integration 4.1.0 (December 29, 2020)
PingID SSH Integration (December 03, 2020)
PingID SSH Integration 4.0.16 (October 27, 2020)
PingID SSH Integration 4.0.14+ (July 23, 2020)
PingID SSH Integration 4.0.15 (July 02, 2020)
PingID SSH Integration 4.0.14 (April 30, 2020)
PingID SSH Integration 4.0.13 (October 03, 2019)
PingID SSH Integration 4.0.12 (July 01, 2019)
PingID SDK release notes
PingID SDK (March 28, 2022)
PingID SDK (May 31, 2021)
PingID SDK (April 11, 2021)
PingID SDK Package 1.14.6 (March 31, 2021)
PingID SDK Package 1.14.5 (February 21, 2021)
PingID SDK Package 1.14.4 (January 26, 2021)
PingID SDK (January 5, 2021)
PingID SDK Package 1.14.3 (December 30, 2020) - Updated
PingID SDK (December 29, 2020)
PingID SDK Package 1.14.2 (December 2, 2020)
PingID SDK (November 26, 2020)
PingID SDK Package 1.14.1 (November 18, 2020)
PingID SDK Package 1.14 (November 4, 2020) - Updated
PingID SDK Package 1.13 (October 28, 2020)
PingID SDK (October 19, 2020)
PingID SDK Package 1.12 (July 28, 2020)
PingID SDK (July 7, 2020)
PingID SDK (June 15, 2020)
PingID SDK (April 16, 2020)
PingID SDK Package 1.11 (April 1, 2020)
PingID SDK Package 1.10.1 (December 31, 2019)
PingID SDK Package 1.10 (December 24, 2019)
PingID SDK Package 1.9.1 (December 23, 2019)
PingID SDK (December 11, 2019)
PingID SDK Package 1.9 (November 25, 2019)
PingID SDK Package 1.8 (September 25, 2019)
PingID SDK Package 1.7 (September 12, 2019)
PingID SDK (September 3, 2019)
PingID SDK (August 27, 2019)
PingID SDK Package 1.6 (May 29, 2019)
PingID SDK Package 1.5 (May 15, 2019)
PingID SDK (May 7, 2019)
PingID SDK (April 29, 2019)
PingID SDK Package 1.4 (March 20, 2019)
PingID SDK Package 1.3 (January 31, 2019)
PingID SDK (January 8, 2019)
PingID SDK (December 12, 2018)
PingID SDK Package 1.2 (November 21, 2018)
PingID SDK (October 31, 2018)
PingID SDK (August 12, 2018)
PingID SDK (August 9, 2018)
PingID SDK (July 18, 2018)
PingID SDK (June 25, 2018)
PingID SDK (May 31, 2018)
PingID SDK (March 28, 2018)
PingID SDK (March 15, 2018)
PingID Mobile SDK 1.0.2 (21 February 2018)
PingID SDK (November 2017)
PingID SDK (July 2017)
PingID mobile app release notes
iOS
Mobile app 1.34 (February 20, 2023) iOS
Mobile app 1.33 (January 29, 2023) iOS
Mobile app 1.32 (January 9, 2023) iOS
Mobile app 1.31 (December 13, 2022) iOS
Mobile app 1.30 (October 25, 2022) iOS
Mobile app 1.29 (September 15, 2022) iOS
Mobile app 1.28 (July 28, 2022) iOS
Mobile app 1.27 (June 12, 2022) iOS
Mobile app 1.26 (May 23, 2022) iOS
Mobile app 1.25 (May 2, 2022) iOS
Mobile app 1.24 (April 13, 2022) iOS
Mobile app 1.23 (March 20, 2022) iOS
Mobile app 1.22 (March 2, 2022) iOS
Mobile app 1.21 (Febrary 6, 2022) iOS
Mobile app 1.20 (January 13, 2022) iOS
Mobile app 1.18 (December 2, 2021) iOS
Mobile app 1.17 (November 11, 2021) iOS
Mobile app 1.16 (October 25, 2021) iOS
Mobile app 1.15 (August 19, 2021) iOS
Mobile app 1.14 (June 27, 2021) iOS
Mobile app 1.13 (January 7, 2021) iOS
Mobile app 1.12 (September 24, 2020) iOS
Mobile app 1.11 (June 30, 2020) iOS
Mobile app 1.10.0 (December 30, 2019) iOS
Mobile app 1.9 (July 28, 2019) iOS
Mobile app 1.8.7 (May 21, 2019) iOS
Mobile app 1.8.6 (March 4, 2019) iOS
Mobile app 1.8.5 (October 24, 2018) iOS
Mobile app 1.8.4 (September 5, 2018) iOS
Mobile app 1.8.3 (July 15, 2018) iOS
Mobile app 1.8.2 (March 22, 2018)
Mobile app 1.8.1 (March 14, 2018)
Mobile app 1.8.0 (December 18, 2017) iOS
Archive 2017 and earlier: PingID Mobile app for iOS
Android
Mobile app 1.34 (February 20, 2023) Android
Mobile app 1.33 (January 29, 2023) Android
Mobile app 1.32 (January 9, 2023) Android
Mobile app 1.31 (December 13, 2022) Android
Mobile app 1.30 (October 25, 2022) Android
Mobile app 1.29 (September 15, 2022) Android
Mobile app 1.28 (July 28, 2022) Android
Mobile app 1.27 (June 12, 2022) Android
Mobile app 1.26 (May 23, 2022) Android
Mobile app 1.25 (May 2, 2022) Android
Mobile app 1.24 (April 13, 2022) Android
Mobile app 1.23 (March 20, 2022) Android
Mobile app 1.21 (February 6, 2022) Android
Mobile app 1.19 (January 6, 2022) Android
Mobile app 1.18 (December 2, 2021) Android
Mobile app 1.17 (November 11, 2021) Android
Mobile app 1.16 (October 25, 2021) Android
Mobile app 1.15 (August 19, 2021) Android
Mobile app 1.14.1 (July 1, 2021) Android
Mobile app 1.14 (June 27, 2021) Android
Mobile app 1.13 (January 7, 2021) Android
Mobile app 1.12.2 (October 27, 2020) Android
Mobile app 1.12.1 (September 29, 2020) Android
Mobile app 1.12 (Sepember 24, 2020) Android
Mobile app 1.11 (August 6, 2020) Android
Mobile app 1.10 (April 20, 2020) Android
Mobile app 1.9.2 (March 16, 2020) Android
Mobile app 1.9.1 (August 14, 2019) Android
Mobile app 1.9 (July 23, 2019) Android
Mobile app 1.8.7 (May 21, 2019) Android
Mobile app 1.8.5 (October 24, 2018) Android
Mobile app 1.8.4.1 (October 2, 2018) Android
Mobile app 1.8.4 (September 5, 2018) Android
Mobile app 1.8.2 (March 22, 2018)
Mobile app 1.8.1 (March 14, 2018)
Mobile app 1.8.0 (December 18, 2017) Android
Archive 2017 and earlier: PingID Mobile app for Android
PingID Integration Kit for PingFederate
PingID Integration Kit 2.24 (February 21, 2023)
PingID Integration Kit 2.23 (January 31, 2023)
PingID Integration Kit 2.22 (January 17, 2023)
PingID Integration Kit 2.21 (January 3, 2023)
PingID Integration Kit 2.20 (November 22, 2022)
PingID Integration Kit 2.19 (November 3, 2022)
PingID Integration Kit 2.18 (August 30, 2022)
PingID Integration Kit 2.17 (April 27, 2022)
PingID Integration Kit 2.16 (March 23, 2022)
PingID Integration Kit 2.15 (November 10, 2021)
PingID Integration Kit 2.14 (October 18, 2021)
PingID Integration Kit 2.13 (July 28, 2021)
PingID Integration Kit 2.12 (March 24, 2021)
PingID Integration Kit 2.11 (December 2, 2020) (updated)
PingID Integration Kit 2.10 (August 25, 2020) (updated)
PingID Integration Kit 2.9 (June 24, 2020)
PingID Integration Kit 2.8 (April 30, 2020)
PingID Integration Kit 2.7 (September 24, 2019)
PingID Integration Kit 2.6 (January 8, 2019)
PingID Integration Kit 2.5 (October 31, 2018)
PingID Integration Kit 2.4 (October 4, 2018)
PingID Integration Kit 2.3.1 (July 5, 2018)
PingID Integration Kit 2.2 (May 17, 2018)
PingID Integration Kit 1.4 (May 18, 2017)
PingID Integration Kit 1.3 (January 27, 2016)
PingID Integration Kit 1.2 (June 29, 2015)
Introduction to PingID
Overview of PingID authentication types
PingID regional data centers
SSO with PingID and PingOne
Federated SSO with PingID and PingFederate
PingID authentication for PingOne using PingFederate as the identity bridge
PingID authentication for VPNs
PingID Service Management
The PingID dashboard
PingID required domains, URLs, and ports
PingID supported browsers
Resetting your Admin portal password
Configure the PingID service
Configuring the PingID support message
Configuring the PingID enrollment settings
Device management
Configuring device management
Configuring email notifications
How to report fraud
How PingID receives the user's email address
Configuring email notifications
Configuring evaluation expiration
Configure PingID authentication
Configuring authentication for the PingID mobile app
Configuring biometrics authentication for the PingID mobile app
Configuring the duration of new authentication requests
Configuring one-time passcode fallback
Configuring direct passcode usage
Configuring the PingID mobile app PIN
Enabling PingID mobile app update notifications
Configuring OTP push notifications
Configuring number matching authentication
Displaying details of accessing device
Configuring authentication when the device is locked
Enabling or disabling location collection
Defining the authenticating app appearance in the PingID mobile app
PingID desktop app authentication
Configuring the PingID desktop app
Configuring the PingID desktop app PIN
Resetting a user's desktop app PIN
Enabling or disabling PingID desktop app automatic updates
Configuring PingID Proxy for the PingID desktop app
Configuring Proxy Auto Configuration for the PingID desktop app
Configuring Kerberos proxy authentication for the PingID desktop app
Installing the PingID desktop app (Admin)
Installing the desktop app using the Windows CLI
Installing the desktop app using the Mac CLI
Troubleshoot the PingID desktop app
FIDO2 authentication
Configuring FIDO2 biometrics for PingID
FIDO2 biometrics authentication requirements and limitations
Configuring FIDO2 passwordless authentication
Configuring FIDO2 biometrics for MFA authentication
FIDO2 biometrics use cases
Configuring the FIDO2 security key for PingID
Security key authentication requirements and limitations
Configuring security key authentication
Security key use cases
Configuring YubiKey authentication (Yubico OTP) for PingID
Configuring YubiKey authentication
Configuring OATH token authentication for PingID
Configuring OATH token authentication
Configuring email authentication for PingID
Configuring email authentication
Email customization
Configuring authenticator app authentication for PingID
Configuring authenticator app authentication
SMS and voice authentication
Configuring SMS and voice authentication for PingID
Enabling language localization for voice authentication
Enabling and customizing language localization for SMS authentication in PingID
Enabling language localization for SMS authentication
Managing online customization of the SMS authentication message
Managing offline customization of the SMS authentication message
Offline customization: additional actions
Using a custom Twilio account with PingID
Configuring a Twilio account
Managing a Twilio account
SMS and voice usage limits
Countries where voice-based authentication is supported
PingID language support
Pre-populating or restricting user registration data
Configuring backup authentication methods
Enabling advanced authentication policy
Configuring the phone number attribute in PingOne
Configuring LDAP attributes in PingFederate
Disabling pairing for a specific authentication method
Removing authentication methods
PingID policy settings
Enabling PingID policy
Device and pairing policy
Device requirements overview
Configuring an allowed devices policy
Configuring a disallowed devices policy
Configuring a minimum OS policy
Configuring a device lock policy
Configuring a no rooted or jailbroken devices policy
Configuring the minimum PingID version
Configuring the enforcement of device biometrics
Configuring Mobile Device Management (MDM)
Setting up MDM configuration in PingID for the first time
Adding a new MDM token
Revoking an MDM token
Rotating MDM tokens
Third-party MDM system configuration for PingID integration
Configuring Workspace ONE UEM for PingID
Installing an APNs certificate for iOS in Workspace ONE UEM
Configuring Android for Work for Workspace ONE UEM
Configuring Workspace ONE UEM for PingID MDM integration
Updating a PingID token in Workspace ONE UEM
Configuring MobileIron for PingID
Installing an APNs certificate for iOS in MobileIron
Configuring Android for Work for MobileIron
Configuring MobileIron for PingID MDM integration
Updating a PingID token in MobileIron
Configuring Microsoft Intune for PingID
Installing an APNs certificate for iOS in Microsoft Intune
Configuring Android for Work for Microsoft Intune
Adding the PingID app for iOS in Microsoft Intune
Adding the PingID app for Android in Microsoft Intune
Setting PingID app configuration policies for Microsoft Intune
Updating a PingID token in Microsoft Intune
Configuring pairing conditions
Authentication policy
Policy implementation requirements
Policy evaluation
Policy and rule authentication methods
Allowed authentication methods
Rule authentication actions
Deprecated actions
Authentication method selection and priority - use cases
Web authentication policy configuration
Viewing and reordering authentication policies
Configuring a global authentication policy (default policy)
Configuring an app or group-specific authentication policy
Configuring an accessing from company network rule (web policy)
Configuring an access from specific countries rule (web policy)
Configuring an authenticating from new device rule (web policy)
Configuring a recent authentication from office access rule (web policy)
Configuring a recent authentication access rule (web policy)
Configuring a mobile OS version access rule (web policy)
Configuring a recent authentication from company network rule
Configuring an IP reputation rule (web policy)
Configuring a geovelocity anomaly rule (web policy)
Configuring a risk level rule (web policy)
Configuring a limit push notifications rule
Editing a web authentication policy
Deleting a web authentication policy
Managing app and group lists
Adding a PingFederate application
Defining PingFederate application ID attributes
Editing the applications list
Updating the policy groups list
Enabling a Windows login and RDP authentication policy
Configuring a VPN and SSH access policy
Configuring an accessing from company network rule (VPN and SSH)
Configuring an accessing from countries rule (VPN and SSH)
Viewing policy events in the PingID report
Policy event examples
Troubleshoot PingID policy
Add your branding to PingID
Customizing the PingID mobile app home screen
Customizing the PingID mobile app swipe screen
Customizing the PingID Enrollment page
Branding fields
Customizing message texts
Customizing message texts online
Customizing message texts offline
Creating customized messages
Restoring customized messages to defaults
Reviewing customized messages
Customizing the PingID enrollment page (legacy)
Customizing the enrollment page text by language locale
Customizing the registration language files
Restoring localization file message defaults
PingID Reporting
Running the PingID Admin Activity Report
PingID Admin Activity Report fields
Running the PingID activity report
Running a custom report
PingID report fields
Running the PingID User Detailed Status Report
Exporting the PingID User Detailed Status Report
PingID User Detailed Status Report fields
Email customizations - general
Troubleshoot PingID
PingID Integrations
Integrate with PingID for PingFederate SSO
Registering the PingID service
Installing the PingID Integration Kit for PingFederate
Configuring a PingID Adapter instance
Configuring a PingFederate policy for primary authentication
Configuring a PingFederate policy for secondary authentication
Configuring a PingFederate policy for passwordless authentication with FIDO biometrics
Configuring a PingFederate policy for passwordless authentication with a security key
Customizing the HTML Form Adapter for passwordless authentication with a security key
PingID authentication attributes
Configuring offline MFA (PingID Adapter)
Testing PingID offline configuration
Configuring when using PingFederate 9.0 or earlier
Configuring a composite adapter
Supporting multiple access mode
Configuring multiple access mode
Integrate with PingID for PingOne SSO
Creating or updating an authentication policy
Disabling an authentication policy
Integrating PingID with your VPN/Remote access system
Integration for devices using a RADIUS server
Prerequisites: PingFederate RADIUS server
Installing the PingID Integration Kit for VPN
Configuring a RADIUS server on PingFederate
Managing the PingID properties file
Managing the PingID properties file
Configuring LDAP group behavior in RADIUS Server
Configuring RADIUS PCV for MS-CHAPv2
Enable users to enter an OTP with their username
PingID RADIUS PCV parameters reference guide
Configuring offline MFA (RADIUS PCV)
Configure Cisco ASA for PingID MFA
Overview of Cisco ASA for PingID MFA
Configuring Cisco ASA VPN for PingID MFA
Signing on to the Cisco VPN using PingID as MFA
Configuring Check Point VPN for PingID multi-factor authentication
Configuring Global Properties
Configuring the RADIUS host
Creating a UDP entry
Creating the VPN RADIUS server
Configuring a RADIUS user profile
Setting the participating gateways
Adding a RADIUS rule
Defining a Mobile Access rule
Committing the changes
Signing on to the Check Point VPN for the end user
Configuring Juniper for PingID multi-factor authentication
Adding a RADIUS Server
Adding a New Authentication Realm
Configuring a Signing In Policy
Signing on
Configuring Juniper as first factor authentication
Configuring Palo Alto Global Protect for PingID multi-factor authentication
Setting up a RADIUS profile in the New Generation Firewall
Creating an authentication profile
Setting Global Protect Authentication with the new profile
Configuring Palo Alto Authentication Portal for PingID
Preparing for configuration
Adding PingID for MFA
Configuring an authentication profile for MFA
Configuring authentication enforcement
Configuring authentication policy
Enabling the authentication portal
Checking that response pages are enabled
Next steps: Creating security policy
Integrate PingID with SSH
PingID SSH support information
Integration with RHEL-based distributions incorporating extended SELinux restrictions
PingID SSH installation and configuration
Installing PingID SSH binary package
Upgrading to latest version
Install PingID SSH from source package
Installing PingID SSH using source files
Installation and configuration from sources: examples
Install and configure Red Hat
Installation example for Red Hat
Configuration example of PAM for Red Hat
Configuration example of ForceCommand for Red Hat
Install and configure Ubuntu/Debian (64bit)
Installation example for Ubuntu/Debian (64 bit)
Configuration example of PAM for Ubuntu/Debian
Configuration example of ForceCommand for Ubuntu/Debian
Install and configure Solaris
Installation example for Solaris
Configuration example of PAM for Solaris
Configuration example of ForceCommand for Solaris
Install and configure AIX
Installation example for AIX
Configuration example of PAM for AIX
Configuration example of ForceCommand for AIX
Install and configure HP-UX
Installation example for HP-UX
Configuration example of PAM for HP-UX
Configuration example of ForceCommand for HP-UX
Configuring PAM
Configuring ForceCommand
Mapping usernames with ForceCommand
PingID SSH configuration file parameters
Pairing the end user device
Enabling offline MFA in SSH integration
Troubleshooting the PingID SSH installation
Integrating PingID with Windows login
Integrating directly with PingID
Integrating through PingFederate
Installing PingID Integration Kit for PingFederate (Windows login)
Configuring a PingID Adapter instance (Windows login)
Configuring an authentication policy
Configuring policy contract grant mapping
Configuring access token management
Configuring an OpenID Connect policy (Windows login)
Configuring an OpenID Connect client
Installing the PingID integration for Windows login
Prerequisites for installing PingID integration for Windows login
Installing the PingID integration for Windows login using UI wizard
Installing the PingID integration for Windows login using CLI
Uninstalling the PingID integration for Windows login
Managing PingID integration for Windows login users
Troubleshoot the PingID integration for Windows login
Integrating PingID with Windows login (passwordless)
System requirements and prerequisites
Create PingOne environment and connect to PingID account
Configuring identity store provisioners
Creating an issuance certificate in PingOne
Creating authentication policy
Creating and configuring application in PingOne
Generating a KDC certificate
Installing on Windows client computers
Powershell script for setting up Windows Login - Passwordless
Troubleshooting Windows Login - Passwordless
PingID integration for Mac login
Installing the PingID integration for Mac login
Uninstalling the PingID integration for Mac login
Managing users of PingID integration for Mac login
Troubleshooting PingID integration for Mac login
Integrate PingID with AD FS
Installing PingID MFA Adapter for AD FS
Installing PingID MFA Adapter for AD FS using the CLI
Upgrading PingID MFA adapter for AD FS
Upgrading PingID MFA Adapter for AD FS using the CLI
Enabling PingID as an MFA provider in AD FS
Enabling PingID as an MFA provider in AD FS 4.0
Enabling PingID as an MFA provider in AD FS 3.0
Configuring advanced settings
Integrate PingID with Azure AD
Prerequisites and requirements
Configuring PingID MFA for Microsoft Azure AD Conditional Access
Disabling the PingID integration for Azure AD
Deleting the PingID integration for Azure AD
Managing the PingID properties file
PingID User Life Cycle Management
Monitoring service activity
Disabling a user's service
Bypassing a user's service
Unpairing a user's device from the PingID service
Changing a user's primary device
Removing a PingID user
Automatically update and remove PingID users
PingID Offline MFA
User directory for PingID offline MFA
PingID SDK
PingID SDK application management
Configuring a new PingID SDK app
Updating a PingID SDK app's configuration
Enabling or disabling a PingID SDK app
Distributing the PingID SDK settings file and application ID
Using a custom Twilio account with PingID SDK
Using a custom Twilio account with PingID SDK
Configuring a Twilio account for PingID SDK
Managing a Twilio account for PingID SDK
Using a custom Syniverse account with PingID SDK
Using a custom Syniverse account with PingID SDK
Configuring a Syniverse account for PingID SDK
Managing a Syniverse account for PingID SDK
Running the PingID SDK Admin Activity Report
PingID Admin Activity Report fields
The PingID SDK adapter for PingFederate
Supported PingID SDK adapter for PingFederate flows
Installing the PingID SDK Integration Kit for PingFederate
Configuring the PingID SDK adapter for PingFederate
Configuring the CIBA Authenticator for PingID SDK
Automatic synchronization of PingID SDK with a PingFederate user directory
PingID End User Guide
Getting started
Introducing PingID
Pairing your device with PingID
PingID authentication for the web
The PingID mobile app for iOS and Android
The PingID mobile app for Android
Pairing your Android device (using a QR code or pairing code)
Authenticating using your Android
Using swipe authentication for Android
Using biometrics authentication for Android
Authenticating by number matching
Authenticating with PingID using a one-time passcode
Authenticating using your Android watch
Authenticating with PingID manually
Authenticating manually to access resources on your computer
Authenticating manually to access resources on your mobile device
The PingID mobile app for iOS
Pairing your iPhone (using a QR code or pairing code)
Authenticating using your iPhone
Using swipe authentication for iPhone
Using biometrics authentication for iPhone
Authenticating by number matching
Authenticating with PingID using a one-time passcode
Authenticating using your Apple Watch
Enabling and disabling passcodes on your Apple watch
Authenticating with PingID manually
Authenticating manually to access resources on your computer
Authenticating manually to access resources on your mobile device
The PingID desktop app
Setting up PingID desktop authentication on a Mac
Setting up PingID desktop authentication on Windows
Authenticating using the PingID desktop app
Using Windows Hello for authentication
Setting up Windows Hello authentication
Authenticating using Windows Hello
Troubleshooting FIDO2 biometrics for Windows Hello
Using Apple Mac Touch ID for authentication
Setting up Touch ID authentication
Authenticating using Apple Mac Touch ID
Troubleshooting FIDO2 biometrics for Mac
Using iOS or iPadOS biometrics for authentication
Setting up iOS or iPadOS biometrics authentication
Authenticating using an iOS or iPadOS biometrics device
Troubleshooting FIDO2 biometrics for iOS or iPadOS
Using Android biometrics for authentication
Setting up Android biometrics authentication
Authenticating using an Android biometrics device
Troubleshooting FIDO2 biometrics for Android
Using a security key (FIDO2) for authentication
Setting up your security key
Authenticating using a security key
Troubleshooting a security key authentication
Using an authenticator app for authentication
Setting up your authenticator app for PingID authentication
Authenticating using an authenticator app
Using a YubiKey (OTP) for authentication
Setting up your YubiKey
Authenticating using a YubiKey
Unpairing your YubiKey
Using SMS or voice for authentication
Setting up SMS or voice authentication
Authenticating using an SMS or voice passcode
Unpairing SMS or voice authentication
Using email for authentication
Setting up email authentication
Authenticating using email
Unpairing your email address
Using a hardware token (OTP) for authentication
Setting up your hardware token (Web)
Authenticating using a hardware token (Web)
Unpairing your hardware token
Authenticating using a backup device
PingID authentication for VPN
The PingID mobile app for iOS and Android
The PingID mobile app for Android
Setting up your mobile device for VPN authentication
Authenticating using your Android (VPN)
Using swipe authentication for Android (VPN)
Using biometrics authentication for Android (VPN)
Authenticating using your Android watch
Authenticating using a one-time passcode (VPN)
Authenticating manually (VPN)
The PingID mobile app for iOS
Setting up your mobile device for VPN authentication
Authenticating using your iPhone (VPN)
Using swipe authentication for iPhone (VPN)
Using biometrics authentication for iPhone (VPN)
Authenticating using your Apple Watch
Enabling and disabling passcodes on your Apple watch
Authenticating using a one-time passcode (VPN)
Authenticating manually (VPN)
The PingID desktop app
Authenticating using the desktop app
Using an authenticator app for authentication
Setting up your authentication app (VPN)
Authenticating using your authenticator app (VPN)
Using a YubiKey (OTP) for authentication
Setting up your YubiKey (VPN)
Authenticating using a YubiKey (VPN)
Unpairing your YubiKey
Using SMS or voice for authentication
Setting up SMS or voice authentication (VPN)
Authenticating using an SMS or voice passcode (VPN)
Unpairing SMS or voice authentication
Using email authentication with a VPN
Authenticating using email (VPN)
Using a hardware token (OTP) for authentication
Setting up your hardware token
Authenticating using a hardware token (VPN)
Unpairing your hardware token
PingID authentication for Windows login
The PingID mobile app for iOS and Android
Authenticating using your Android (Windows login)
Using swipe authentication for Android (Windows login)
Using biometrics authentication for Android (Windows login)
Authenticating using a one-time passcode (Windows login)
Authenticating using your Android watch (Windows Login)
Authenticating manually with the PingID mobile app (Windows Login)
Authenticating using your iPhone (Windows login)
Using swipe authentication for iPhone (Windows login)
Using biometrics authentication for iPhone (Windows login)
Authenticating using your Apple watch (Windows login)
Enabling and disabling passcodes on your Apple watch (Windows login)
Authenticating using a one-time passcode (Windows login)
Authenticating manually with the PingID mobile app (Windows Login)
Using PingID mobile app for RDP authentication
Using the PingID desktop app for remote access to Windows machine (RDP)
Setting up desktop authentication on Windows (Windows login)
Setting up desktop authentication on a Mac (Windows login)
Authenticating using the desktop app (Windows login)
Using a security key (FIDO2) for authentication
Authenticating using a security key (Windows login)
Authenticating using a security key for manual authentication (Windows login)
Troubleshooting a security key authentication
Using a YubiKey (OTP) for authentication
Setting up your YubiKey (Windows login)
Authenticating using a YubiKey (Windows login)
Unpairing your YubiKey
Using SMS or voice for authentication
Setting up SMS or voice authentication (Windows login)
Authenticating using an SMS or voice passcode (Windows Login)
Unpairing SMS or voice authentication
Using email for authentication
Setting up email authentication (Windows login)
Authenticating using email (Windows login)
Unpairing your email address
Using a hardware token (OTP) for authentication
Setting up your hardware token (Windows login)
Authenticating using a hardware token (Windows login)
PingID authentication for Mac login
The PingID mobile app for iOS and Android
The PingID mobile app for Android
Authenticating using your Android (Mac Login)
Using swipe authentication for Android (Mac Login)
Using biometrics authentication for Android (Mac Login)
Authenticating using your Android watch
Authenticating using a one-time passcode (Mac Login)
Authenticating manually with PingID mobile app (Mac Login)
The PingID mobile app for iOS
Authenticating using your iPhone (Mac Login)
Authenticating using swipe authentication for iOS (Mac Login)
Authenticating using biometrics authentication for iPhone (Mac Login)
Authenticating using your Apple watch (Mac Login)
Enabling and disabling passcodes on your Apple watch
Authenticating using a one-time passcode (Mac Login)
Authenticating manually with PingID mobile app (Mac Login)
Using an authenticator app for authentication
Authenticating using an authenticator app (Mac Login)
Using a YubiKey (OTP) for authentication
Authenticating using a YubiKey (Mac Login)
Unpairing your YubiKey
Using SMS or voice for authentication
Authenticating using an SMS or voice passcode (Mac Login)
Unpairing SMS or voice authentication
Using email for authentication
Authenticating using email (Mac Login)
Unpairing your email address
Using a hardware token (OTP) for authentication
Authenticating using a hardware token (Mac login)
Managing your devices
Adding and reordering devices
Resynchronizing a hardware token
Choosing a different device for authentication (Web/Windows)
Choosing a different device for authenticating (VPN)
Renaming a device
Unpairing a device
Troubleshooting device management
A lost or stolen device situation
PingID mobile app management
Supported operating systems
Transferring PingID mobile app authentication to a different device using a QR code
Pairing your mobile device to an additional organization
Editing your profile
Enabling or disabling swipe and biometrics authentication
Sending the event log
Reporting fraudulent authentication attempts
Viewing the PingID mobile app version
Updating the PingID mobile app
Changing your PingID mobile app PIN
Unpairing an organization from the PingID mobile app
Unpairing the PingID mobile app
Uninstalling the PingID mobile app
Managing your device settings for Android
Enabling or disabling PingID notification settings for Android
Enabling PingID app permissions for Android
Managing your PingID settings for iPhone
Enabling PingID notification settings for iPhone
Enabling PingID app permissions for iPhone
Enabling time-sensitive notifications in Focus Mode
PingID desktop app management
Pairing the desktop app to an additional organization
Managing the PingID desktop app on a Mac
Updating the desktop app on a Mac
Enabling or disabling automatic updates on a Mac
Uninstalling the desktop app on a Mac
Managing the PingID desktop app on Windows
Updating the desktop app on Windows
Enabling or disabling automatic updates on Windows
Uninstalling the desktop app on Windows
Changing your desktop PIN code
Resetting your desktop app PIN code
Unpairing an organization from PingID desktop app
Enabling or disabling your proxy for PingID desktop
Unpairing the desktop app
Sending log information
Troubleshooting PingID authentication issues
Troubleshooting PingID authentication

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