Page created: 3 Jun 2020 |
Page updated: 12 Oct 2021
After you set up authentication by SMS or voice, when you sign on to your account or app, you receive a passcode to use to authenticate.
- Voice call: you receive a phone call with an automated recording of your passcode
- SMS: you receive an SMS with details of your passcode.
Sign on to your account or an application that requires authentication.
In the Authenticating window, you receive an SMS or voice message with the authentication passcode.
In the Authenticating window, enter the passcode. Click
If you didn't receive a passcode by SMS or voice call, click Resend Passcode.
If you are using voice authentication, consider protecting your secure voice codes. You can protect them in one of two ways:
- Change your voicemail password from the device default.
- Disable voicemail.