Page created: 19 Oct 2020
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Page updated: 29 Nov 2020
You can authenticate using your authenticator app, such as the Google authenticator or the Microsoft authenticator, to generate a passcode that you can use to authenticate with PingID.
- Your Apple Mac is running Mac OS v10.13 or later.
- You have paired your authenticator app.
When using your authenticator app to get a passcode:
- If you have more than one account paired with your authenticator app, make sure you select the passcode that corresponds to the account you are trying to access.
- The passcode changes approximately every 30 seconds. When prompted to authenticate, enter the most recent passcode.
- A passcode can only be used once.