Mobile app 2.0 (March 3, 2024) iOS - PingID

We’ve refreshed the PingID mobile app UI, bringing you a more Intuitive design with a user-friendly voice and tone, for a visually appealing app.

Now you can provide your users with secure ID verification within the PingID mobile app. For details, see the:

• Admin experience in the PingOne Cloud platform documentation.
• User experience in the PingID User Guide.

We’ve developed the most straightforward authentication flow to make authentication even easier. Your users now simply tap Approve and they’re in! To improve security, you can also include a map indicating the location from which the authentication request originated. For details, see Approving a notification message in the PingID User Guide.

We’ve changed one-time passcodes to time-based OTPs (TOTPs), for more secure authentication.

We’ve added a QR code information modal to help users know where they should look to find their registration QR code, without leaving the registration flow.

We’ve added a camera scan button to the PingID mobile app home screen. This enables users to start a Registration, Manual Authentication, or Verification flow from the home screen with just one tap.

We’ve added an In-app help, so that users can find answers to common questions without needing to leave the app. If more information is required, the In-app help also includes a link to the PingID User Guide.

We've made improvements to security, performance, and reliability.