Use a voice call or SMS to receive an authentication passcode from PingID.
  • Voice call: you receive a phone call with an automated recording of your passcode.
  • SMS: you receive an SMS with details of your passcode.
  1. Sign on to your Windows laptop or desktop machine.
    The Authenticating window appears. You receive an SMS or voice message on your mobile device showing the one-time passcode.
  2. In the Authentication window, enter the passcode. Click Sign On.
    A screen capture of the Authentication window, requesting you to enter the authentication passcode sent through SMS.

    If you didn't receive a passcode by SMS or voice call, click Resend Passcode.

    A screen capture of a Windows desktop home page after a successful sign on.
    You see a green Authenticated message with a check mark indicating authentication is successful and your access is approved.