If you are using PingOne as your identity provider (IdP) and want to enable backup authentication or pre-populate or restrict registration data, you must first define the phone number attribute in the PingOne directory.
In the PingID admin portal, go to
If the phoneNumbers attribute is not listed, click
Add Attribute and then select the
phoneNumbers attribute. Click
This ensures that the relevant phone number attributes appear as options when configuring user details.
- Go to .
In the ATTRIBUTE MAPPING section, from the
phoneNumber list, select the phone number attribute you
want to use.
To add a phone number for a specific user, go to Edit and
add the user's phone number to the relevant phone number field. Click
. For the relevant user entry, click Note:
You must enter phone numbers in Google Library format, which specifies that all phone numbers must include "+" and the international country code.