Page created: 3 Jun 2020
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Page updated: 12 Feb 2023
The one-time passcode (OTP) fallback setting allows administrators to configure whether users can fall back to an OTP when the mobile app response times out.
Disabling this setting helps to enforce a security policy that requires authentication by biometrics only. The default setting is Enable.
Note:
You can also enable direct OTP selection to allow users to authenticate with an OTP immediately, without waiting for the authentication request to time out. For more information, see Configuring direct passcode usage.