Determine whether the authenticating device must have its lock feature enabled for it to be allowed for PingID authentication.
For iOS authenticating devices, the device lock requirement can only be implemented on iOS8 devices and up. iOS7 devices with this policy will be denied with the message Cannot pair. Device doesn't meet policy. Device lock is disabled.
In the PingID admin portal, go to
In the DEVICE REQUIREMENTS section, click
Add. From the Select a Condition
menu, select Device Lock.
- Click Save.