Important:

The procedure detailed below is the iOS example for the configuration of MobileIron for PingID MDM integration. The procedure for Android is identical. If the organization's MDM manages both iOS and Android devices, configure and save the entire procedure separately for each platform.

  1. In the MobileIron admin console, go to Apps > App Catalog.
  2. Choose the desired app store, and then search for PingID.
    Screen capture of the App Catalog with the search bar highlighted.
    Note:

    The following steps describe the procedure for managing the PingID app for iOS. Repeat the procedure for the PingID app for Android.

  3. Select the PingID mobile app for iOS.
    Screen capture of the App Catalog with multiple apps listed.
  4. On the App Configurations tab, select iOS Managed App Configuration.
    Screen capture of the PingID app with the App Configurations tab and iOS Managed App Configuration highlighted.
  5. Click Add.
    Screen capture of the PingID App Configurations tab with the Add button highlighted.
  6. Enter the Configuration Setup parameter values.
    Parameter Value
    Name PINGID_MDM_TOKEN
    Token value

    The token string value for MDM, as generated in the PingID admin web configuration page.
    Screen capture of the PingID App Configurations tab with the iOS Managed App Settings fields for Key and Value highlighted.
  7. Click Save.
  8. Click Application Configurations Summary.
  9. Click Install on device.
  10. Click Install Application configuration settings.
    Screen capture of the PingID App Configurations tab with Install Application configuration settings highlighted.
  11. For iOS 9 and later, set the Install on device switch to ON.
  12. Select the Convert to Managed App check box.