Authentication not requested because the user recently authenticated successfully

When performing an action that normally requires authentication, a user is not requested to authenticate (Action: Approve) because they already authenticated within the time stated in the policy (Rule Met: "Time since user's last authentication: 2 minutes".

Screen capture of the PingID report showing how authentication is not requested.

Authentication unsuccessful

The policy does not support the specific mobile device. Authentication is denied to a user attempting to sign on using a device that is no longer supported (Device Model: Moto E with 4G LTE (2nd Gen); Authentication Successful: No; Policies not Met: Device model not supported).

Screen capture of the PingID report showing an unsuccessful authentication due to the device not being supported.

Pairing successful

When pairing a device, an authentication action policy event entry is displayed after the pairing attempt entry. Pairing event shows successful pairing of an iPhone 6S (Device Paired "iPhone 6S" Status=SUCCESS. Authentication event shows New Device: true).

Screen capture of the PingID report showing the successful pairing of an iPhone 6s.

Pairing denied

A user's attempt to pair with an iPhone 6 fails, because the device is not supported. The event type (Pairing Details) indicates Device Model: iPhone 6S, Policies not Met: Device model not supported.

Screen capture of the PingID report showing how the pairing of an iPhone 6 is denied due to not being supported.