Note:

After you have paired your device, and authenticated successfully, you can also use it to authenticate for VPN, Windows login, or Mac login, if required.

  1. Sign on to your account or app and follow the steps for the registration window that you see:
    The Legacy and New Registration windows and directions
    Legacy Registration window New Registration window
    1. From the Legacy Registration window, click I want to use a different authentication method.

      A screen capture of the Legacy Registration window.
    2. In the Alternative Authentication window, select Receive passcodes via email, and then click Next.

      A screen capture of the Alternative Authentication window displaying the Authentication Preference options.

      You'll see a field in which you can enter your email address.


      A screen capture of the Alternative Authentication window, in the Authentication Preference section with Receive passcode via email selected.
    1. From the New Registration window, click Start.

      A screen capture of the New Registration window.
    2. In the Add a New Device window, click Email.

      A screen capture of the Add a New Device window displaying the QR Pairing Code.

      You'll see a pop-up window in which you can enter your email address.

      A screen capture of the Email window requesting you to enter the email you want to use to authenticate with the Next or Cancel option.

    A one-time passcode (OTP) is sent to the email address you specified.

    A screen capture of the email from PingID displaying the one-time passcode to use complete authentication through email.
  2. Copy the OTP you received in the PingID email. In your browser, in the Enter passcode field, paste or enter the OTP. Click Verify.
    A screen capture of the Email Verification window requesting you to enter the one-time passcode in the Enter passcode field.

    After you successfully authenticate, the green Authenticated message with a check mark appears. You are automatically signed on to your organization's dock or app.

The next time you sign on to your account or app:

  1. You receive an OTP through your email.
  2. Enter the OTP.
  3. Click Sign On to complete the authentication.