Ensure your Windows Hello device supports FIDO2 biometrics and that you are using:

  • Windows 10, OS Build 1809 or later.
  • A browser that supports the use of FIDO2 biometrics, such as Windows Edge v44.17763 or later.
  • Set up Windows Hello biometrics sign in on your machine, such as registering your fingerprints or face. Follow the manufacturer's guidelines to do so.

After registering, use your Windows Hello device to authenticate with PingID for both second factor or passwordless authentication flows depending on your organization's configuration. For more information, see Authenticating using Windows Hello.