If your iOS device supports FIDO2 biometrics, use Face ID or Touch ID to access your account and/or apps via a web browser, using PingID authentication.

Note: PingID mobile app using biometrics, and iOS biometric authentication are different methods of authentication:
  • PingID mobile app: Allows you to authenticate when accessing your account from various different devices. Requires you to install PingID mobile app on your mobile device, and to pair it with your account.
  • iOS biometrics authentication: Allows you to authenticate when accessing your account from a specific iOS device, using that device's built-in biometrics, through Touch ID or Face ID. You can only sign on to your account from the same device with which you want to authenticate.