You can remove an authentication method to disallow its use when authenticating with PingID.
You cannot remove an authentication method if that method is being used for an authentication policy. Remove the method from the authentication policy first, and then clear the relevant check box in the Alternate Authentication Methods section.
- In the PingID admin portal, go to .
In the Authentication section, go to Alternate
- In the Enable column, clear the check box for each authentication type that you want to disallow. Click Save.