1. From your web browser or application, sign on to your VPN:
    1. Enter your username and password.

      If you have more than one device and your organization policy allows, a message appears showing all of your devices in a numbered list.

    2. For multiple devices only: enter the number of the device you want to use to authenticate.
    3. Click Sign In.
    A message displays requesting that you authenticate, and an authentication notification is sent to your device.
    Note: When you open PingID mobile app, update your location permissions to Allow all the time, if prompted to do so.
  2. Depending on your notification settings, swipe to authenticate:
    • If your device is unlocked:
      1. Tap the notification
      2. Swipe to authenticate
    • If your device is locked:
      1. Swipe left to open the authentication notification and unlock the screen.
      2. Swipe to authenticate.

      A screen capture of the swipe to authenticate screen on the PingID mobile app.
Thee green Authenticated message with a check mark appears, indicating authentication is successful, and you are signed on to your VPN.
A screen capture of the green Authenticated message with a check mark.