Use PingID to pair your account details with a device, such as a mobile device, email address, or a YubiKey hard token.

When you sign on to your account, PingID sends an authentication notification to your device. You can authenticate using swipe, biometrics, a push notification action, or by entering a one-time passcode (OTP). Authenticate on your device when prompted or enter the OTP into your web browser.


A illustration of the PingID sign on, authenticate, and work process.

PingID can authenticate your access using the following methods:

  • PingID mobile app on your iOS or Android device: Authenticate using the PingID mobile app with swipe, biometrics authentication, Apple Watch, or an OTP generated by the app.
  • Windows Hello: If your Windows Hello device supports FIDO2 biometrics, use it to access your account or apps through a web browser using PingID authentication.
  • Apple Mac Touch ID: If your Apple Mac machine supports FIDO2 platform biometrics, use it to access your account or apps through a web browser using PingID authentication.
  • iOS biometrics: If your iPhone or iPad supports FIDO2 biometrics, use Touch ID or Face ID to access your account or apps through a web browser using PingID authentication.
  • Android biometrics: If your Android device supports FIDO2 biometrics, use it to access your account or apps through a web browser using PingID authentication.
  • Security key: Use your FIDO2-compliant security key to authenticate using PingID mobile app.
  • Desktop app: Open the app on your Windows PC or Mac and generate an OTP.
  • Authenticator app: Generate an OTP using an authenticator app, such as Google Authenticator.
  • YubiKey: Connect your YubiKey to your Windows PC or Mac and then tap to generate an OTP.
  • SMS or voice: Receive an OTP by SMS or voice call.
  • Email: Receive an OTP by email.
  • Hardware token: Generate an OTP using your hardware token.
Note:

The options available to you are defined by your organization's policy.