Enabling language localization for SMS authentication - PingID

PingID Administration Guide
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PingID Administration Guide
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Product documentation

Enable localization to ensure that SMS messages on a user's device will appear in the language set for the device browser.

If the language used in the browser is not one of the supported languages, the default language of English is used.

  1. Sign on to the admin console.
  2. In the PingID admin portal, go to Setup > PingID > Configuration.
  3. In the Authentication section, go to Alternate Authentication Methods.

    A screen capture of the Alternate Authentication Methods window. Each available method has an Enable check box option. All options have this check box selected. SMS, voice, and email also have check boxes for Pre-populate, Restrict, and Backup Authentication. SMS, voice, and email all have the Backup Authentication check box selected.
  4. In the Enable column, ensure that SMS is selected.
    The Local Language For SMS section is displayed.
    A screen capture of the Local Language For SMS section. The Disable option is selected.
  5. To enable language localization, click Enable.
  6. Click Save.