1. In PingOne, click the Ping Identity logo in the top left corner.

    You see the admin console home page and the environments to which you have access.


    A screen capture of the admin console home page.
  2. Select the PingAccess icon associated with the appropriate environment.

    The PingAccess admin console opens.

    Tip:

    If the OIDC (OpenID Connect) token provider is unreachable, define a fallback administrator authentication method. Access the run.properties file in the/<PA_HOME>/conf directory and enable the admin.auth=native property. Then, restart PingAccess.