1. In PingOne, click the Ping Identity logo in the top left corner.

    You see the admin console home page and the environments to which you have access.

    A screen capture of the admin console home page.
  2. Select the PingAccess icon associated with the appropriate environment.

    The PingAccess admin console opens.


    If the OIDC (OpenID Connect) token provider is unreachable, define a fallback administrator authentication method. Access the run.properties file in the/<PA_HOME>/conf directory and enable the admin.auth=native property. Then, restart PingAccess.