When using a custom provider account with PingOne:

  • Billing: You must set up your billing arrangements directly with your provider before you can dispatch notifications from your custom account with PingOne.
    Note: PingOne does not provide SMS/Voice costs data for custom provider accounts.
  • Inactive Accounts: It is the administrator's responsibility to delete a custom provider account configuration in PingOne if the account becomes inactive. See Managing a custom provider account in PingOne for deleting a custom account from PingOne.

To configure a custom provider account go to Configuring a custom notification provider for PingOne. See also tutorials for more specific use cases:

To manage a custom provider account go to Managing a custom provider account in PingOne.