1. Go to Connections > Provisioning.
  2. Click the Rules tab.
  3. Locate the appropriate rule entry, and click it to show the details panel.
    Note:

    The rule must be enabled for the sync summary to be visible. See Enabling or disabling a rule.

The Sync summary section shows details about current sync operations, such as last successful sync and sync failures. If you notice synchronization failures for a provisioning connection, use the information in this section to identify any issues.

The information in the summary differs slightly based on the type of provisioning connection.

Outbound provisioning

Item

Description

Sync summary

The current status of the rule, such as Active, Inactive, or Failed.

Last sync

The date and time of the most recent sync operation.

Impacted users

The number of users that match the provisioning filter, but might not have been provisioned yet.

Synced users

The number of users fully synced to the target user store. The user exists in the target data store and has been updated based on the attribute mapping of the rule.

Unsynced users

The number of users for which an account does not exist in the target user store, but the user was not synced.

Partial synced users

The number of users for which an account exists in the target user store but the user attributes are not fully synced.

Sync failures

The number of users that were not synced due to error.
Inbound provisioning

Item

Description

Sync summary

The current status of the rule, such as Active, Inactive, or Failed.

Last sync

The date and time of the most recent sync operation.

Last poll

The last time that the source connection was polled for any changes.

Last write-back (Workday connections only)

The date and time of the most recent outbound (write-back) update.

Impacted users

The number of users that match the provisioning filter, but might not have been provisioned yet.

Synced users

The number of users fully synced to the target user store. The user exists in the target data store and has been updated based on the attribute mapping of the rule.

Unsynced users

The number of users for which an account does not exist in the target user store, but the user was not synced.

Partial synced users

The number of users for which an account exists in the target user store but the user attributes are not fully synced.

Sync failures

The number of users that were not synced due to error.

Write-back failures (Workday connections only)

The number of users that were not updated for outbound (write-back) updates.