Use the information in this section to configure your network rules for PingOne. For PingOne to function correctly, you might need to configure your network to allow appropriate inbound and outbound traffic.
Inbound
PingOne provides services through several domains. The domains vary based on your organization's region. These domains are for traffic inbound to PingOne.
Add the following domains to your allow list to ensure that the services are available.
Region | Domain |
---|---|
North America - US |
api.pingone.com auth.pingone.com apps.pingone.com console.pingone.com uploads.pingone.com |
North America - Canada |
api.pingone.ca auth.pingone.ca apps.pingone.ca console.pingone.ca uploads.pingone.ca |
Europe |
api.pingone.eu auth.pingone.eu apps.pingone.eu console.pingone.eu uploads.pingone.eu |
Asia Pacific |
api.pingone.asia auth.pingone.asia apps.pingone.asia console.pingone.asia uploads.pingone.asia |
Outbound
The static IP addresses are for traffic outbound from PingOne to other services. The static IP addresses are Production NAT Gateways in each region that are used to send traffic.
You should ensure that the static IP addresses are correctly tagged in your network infrastructure so they are not inadvertently blocked.
You might be prompted to sign on to access the Ping Identity Support page.