Inbound and outbound provisioning - PingOne - PingOne Cloud Platform

For outbound provisioning, identities flow from PingOne to an external identity store. PingOne is the source and the external identity store is the target. For outbound provisioning, changes are near real-time. When there is a change to a user in PingOne, the target identity store is updated immediately.

For inbound provisioning, identities flow from an external identity store to PingOne. The external identity store is the source and PingOne is the target.

For inbound provisioning with the Workday provisioner, a polling mechanism checks the source identity store every 15 minutes. This value is not configurable. After five consecutive polling failures, the polling mechanism will time out with a warning. At this point, you can check your configuration and try again. The timeout expires after 12 hours, at which time the polling mechanism will attempt to run a full re-sync for the associated provisioning rule.

We recommend that you use the SCIM provisioning connection for outbound provisioning only. For importing identities into PingOne, use the SCIM Users API. For more information, see Using the SCIM API to import users.