1. Go to Directory > Users.
  2. Locate the user whose password you want to reset. You can browse or search for users.
  3. On the right side of the user entry, click the three dots options menu and then click Reset Password.
  4. In the Reset Password window, select one of the following:
    • Force password reset on next sign on. The user will be prompted to change their password the next time they sign on.
    • Create or generate a password. Enter a temporary password or click Generate Password to have PingOne create a secure password. Copy the password if needed.
    Reset user password
  5. Click Save.