Page created: 30 Sep 2021
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Page updated: 9 Jan 2023
If you have an existing custom Syniverse account, you can configure PingOne to use it for SMS and voice notifications.
Keep the following points in mind:
- Billing: You must set up your Syniverse billing arrangements before you can configure PingOne to use your account.
- Multiple Syniverse accounts: If you have more than one Syniverse account, you can only use one of them.
- Inactive Syniverse Accounts: It is the administrator's responsibility to delete a Syniverse account configuration in PingOne if the account becomes inactive. See Managing a Syniverse account in PingOne for deleting a custom Syniverse account from PingOne.
To configure a custom Syniverse account go to Configuring a Syniverse account for PingOne.
To manage a custom Syniverse account go to Managing a Syniverse account in PingOne.