You must have PingOne MFA in your environment.

Note:

PingOne MFA provides the default notification templates.

PingOne Credentials notifications include:

Credential Issued
Notifications to end users when a credential is issued.
Credential Revoked
Notifications to end users when a credential is revoked.
Credential Updated
Notifications to end users when a credential is updated.
Digital Wallet Pairing
Notifications to end users to set up and pair a digital wallet app for storing credentials.

For more information about notification templates, see Notification templates and Editing a notification.

To customize notification templates for the notifications that groups or populations receive:

  1. Go to Experiences > Notification Templates.

    A screen capture of notification templates showing different types of existing templates.
  2. Click the More Options (⋮) icon for the notification template you want to customize.
  3. Click Edit.
  4. To edit a notification detail, click the Pencil icon for the field you want to edit.

    For the Digital Wallet Pairing template, click the Pencil icon for the New Email field and enter a custom message, such as To set up your BX Insurance Digital Wallet, click on this link to download and set up the app.

    A screen capture of Digital Wallet Pairing notification templates New Email edits.
  5. Click the Checkmark icon to save your changes.