Contact your LDAP administrator to obtain the certificate from the CA that issues the certificates to their LDAP servers.


Although you can import the LDAP certificate to PingOne, we recommend that you import the issuing CA certificate to ensure that the connection will continue to work if the LDAP certificate auto-renews.

  1. Go to Settings > Certificates and Key Pairs.
  2. Click + Add, and then click Import Key Pair/Cert.
  3. For Usage type, select SSL/TLS.
  4. Click Select a file and locate the appropriate file on your local file system.
  5. Select the file and then click Open.
  6. In the Import key pair certificate window, click Upload.