The following table shows the default ServiceNow user attributes that can be mapped to PingOne user attributes for user provisioning.
This information shows typical attribute mappings, but you are free to map attributes however you like.
|
PingOne Directory attribute |
Description |
ServiceNow attribute |
|---|---|---|
|
Username |
The user’s username and ServiceNow login. PingOne uses this value to synchronize pre-existing users in ServiceNow with PingOne. |
Username |
|
Given Name |
The user’s first (given) name. For example, "Barbara" in "Ms. Barbara Jane Jensen, III". |
First Name |
|
Family Name |
The user's last (family) name. For example, "Jensen" in "Ms. Barbara Jane Jensen, III". |
Last Name |
|
Email Address |
The user's email address. |
|
|
Enabled |
The status of the user account in ServiceNow. |
Active |