Page created: 29 Oct 2021
|
Page updated: 27 Dec 2022
Although you can set the hostname in the PingFederate admin console, this request sets the hostname in the platform.
Provide the name and IP address of the host being set through the service request form on
the Support
Portal.
-
Complete the following fields:
- Subject: Enter a description of your request,
including the action to be taken.
- Environment Type: Specify the type of environment
affected by this request.
- Proposed Change Window: Specify the dates or
times in which you want the work complete.
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In the Capability list, select .
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In the Hostname field, provide the name and IP address
of the host being set.
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In the Business Priority list, select the appropriate
description:
- Change needed by deadline to avoid business impact
- Change modifies existing functionality
- Change adds new functionality
-
In the Description field, enter a description of your
request.
-
If you are tracking your request within your organization, enter the tracking
ID or ticket number associated with it in the Customer Tracking
ID field.
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To submit your request, click Save.